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Your data, your call

Delete your Waybound data.

How to delete your account and everything in it, and what to remove by hand.

01Delete your account in the app

Deleting your account permanently deletes it and everything in it from our servers. It can't be undone.

  1. 1
    Open Waybound and go to the Profile tab.
  2. 2
    Tap the settings button in the top corner.
  3. 3
    Scroll to the bottom and tap Delete account.
  4. 4
    A dialog asks “Delete your account?” Tap Delete account to confirm, or Keep everything to cancel. Your account, profile, activities, imported workouts, race progress, Journal, friends and settings are deleted from our servers, and Waybound starts fresh.

Deleting your account does not cancel a subscription. Cancel it in your iPhone's Settings › Apple ID › Subscriptions.

02Deleting the app

Deleting the Waybound app removes what it stored on your iPhone, including your profile photo and sticker list, but does not delete your account on our servers. Delete your account in the app first. A guest account that was never linked to Sign in with Apple can't be reached after the app is deleted, and is deleted automatically after 12 months without activity.

03Delete a single activity

Open the activity from the Activity tab, scroll to the bottom and tap Delete activity.

04Copies outside the app

  • Backups. Our database backups are overwritten within 30 days of your deletion.
  • Analytics and crash reports. These are tied to a random account id and expire within 12 months. Email us to have them removed sooner.
  • Apple Health. Workouts in the Health app belong to Health. Deleting your Waybound account deletes only our imported copies.
  • Photos. Share images and flyover videos you saved stay in your Photos library. Delete them there.
  • Stickers you sent. Stickers and images already sent in Messages stay in those conversations.
  • Share links. A link you sent contains its run or find inside the link itself, so we cannot withdraw it. To stop it being seen, ask the people you sent it to delete it.
  • Email. If you wrote to us and want that conversation deleted, email support@waybound.run and we will remove it.

05If you lose your iPhone

If you linked Sign in with Apple, sign in on your new phone and delete your account from Settings there. Otherwise email support@waybound.run with the date you started using Waybound and we will help.

06Need help?

To ask us to delete or export anything we hold about you, email support@waybound.run; we reply within 30 days.